Contact Us
Every support ticket is answered by a human operator, not a bot. Response times below are medians over the last 30 days. Choose the channel that matches your question — picking the right one will usually get you a reply in under ten minutes.
Last updated · 2026-04-21
WhatsApp — fastest, 24/7
Best for: purchase help, activation issues, subscription extensions, refund enquiries.
Typical response time: under 5 minutes during European / Turkish daytime, under 15 minutes overnight.
Message the number listed on the homepage "WhatsApp" button. Keep your order ID ready if you already have one.
Discord — community channel
Best for: technical questions, patch-day status, config sharing, screenshots.
Typical response time: under 30 minutes for direct messages; community channels have active players around the clock.
Invite link is on the homepage. Support operators wear a "Support" role tag so you can identify them quickly.
Main store — billing escalations
Billing issues that cannot be solved in WhatsApp (chargebacks, refund disputes, duplicate purchases) are escalated to the main store at mitamers.com, which handles the payment side. Use the store’s built-in ticket form and reference your valorant-cheats.com subscription key.
Business & press
For partnerships, affiliate applications, press enquiries or creator kits, message us on Discord and ask for a "business operator". We will route you to the right person within a business day.
What we cannot help with
Account recovery with Riot, retrieving banned accounts, debugging your own third-party cheats, or answering questions about other vendors. We also cannot "guarantee" specific rank outcomes — anyone who promises otherwise is misleading you.